தமிழ்நாடு திறந்தநிலைப் பல்கலைக்கழகம்

எல்லோருக்கும் எப்போதும் கல்வி

Tamil Nadu Open University

Education for All and Ever

NAAC 'A+' Grade with CGPA 3.32 (Cycle - 1)

(A State Open University established by the Tamil Nadu Government , Recognised by UGC-DEB, Accorded with 12(B) status by UGC
Member in Asian Association of Open Universities and Association of Commonwealth Universities)

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TNOU Compliance Report to UGC-DEB

 

Part 5-Student Support Systems

S.No. Subject Information
1 Online/offline grievance redressal mechanism at HQs Grievance Form
2 Details of full time dedicated help desk providing single window services for all learner related queries. (as per clause 15 (2) (v) of UGC (ODL) Regulations, 2017) Help Desk
3 Number of seats approved in respect of each course or programme of Open and Distance Learning mode,which shall be in consonance with the resources
4 Conditions of eligibility including the minimum age of a learner in a particular course of programme of study, where so specified by the Higher Educational Institution
5 Compilation of questions and answers under the head ‘Frequently Asked Questions” with the facility of ‘on-line’ interaction with learners providing hyperlink support View
6 Detailed strategy plan related to On-line course delivery, if any including learning materials offered through On-line and learner assessment system and quality assurance practices of e-learning programmes Not Applicable
7 Feedback mechanism on design, development, delivery and continuous evaluation of learner performance which shall form an integral part of the transactional design of the Open and Distance Learning mode programmes and shall be an input for maintaining the quality of the programmes and bridging the gaps, if any Helpdesk/
8 List of Learner Support Centres with addresses and contact details, their working hours and counseling schedule, list of supporting staff, etc. View
9 List of the ‘Learner Support Centres’ along with the number of students who shall appear at any examination centre and details of the Information and Communication Technology facilities available for conduct of examination in a fair and transparent manner;
10 Activity planner including all the academic activities to be carried out by the Higher Educational Institution during the academic session and the details of July cycle and January cycle shall be notified separately
11 List of the ‘Examination Centres’ along with the number of students in each centre

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    Tamil Nadu Open University
No 577, Anna Salai, Saidapet,
Chennai - 600 015.

044-24306600




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